Contact us

Request an Appointment

Please complete the appointment request form below so our team can review your information and follow up about scheduling options.

Full name of client
Used in patient portal to help you access your clinical and billing information
List all, if you have more than one
Separate policies by ( , ) if more than one
Select all applicable service(s)
Leave blank if not applicable
Leave blank if not applicable
Briefly, tell us how we can help

What Happens After You Submit the Form?

After we receive your request, our scheduling team reviews the information provided and follows up by phone.

Submit Your Request


Complete the appointment request form and share basic information about the type of care you are seeking.

Our Team Reviews Your Information

Requests are reviewed in the order they are received. Our team will review your service request, provider preference, insurance information, location preference, and appointment needs.

We Will Call You


Our scheduling team will contact you by telephone to discuss availability, provider fit, insurance, and next steps.

Important Notice

This form is not intended for emergencies or urgent clinical needs. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.

Please do not include highly sensitive clinical details in the form. Our team can gather additional information during the scheduling process.

Questions Before Starting Care?

Learn more about appointment next steps, portal access, intake paperwork, insurance updates, telehealth appointment expectations, and how to contact our team after scheduling.

View Getting Started FAQs

Office Locations

Toledo Counseling & Mental Health offers in-person appointments at our Toledo and Sylvania office locations, along with telehealth options for clients located throughout Ohio.

Toledo Office

3454 Oak Alley Court, Suite 504
Toledo, OH 43606

Sylvania Office

4169 N Holland Sylvania Rd, Suite 203
Toledo, OH 43623

View Locations & Directions

Existing Clients

Existing clients may use the client portal for appointment-related information, paperwork, and secure account access.

Client Portal

Frequently Asked Questions

Complete the appointment request form on this page. Our scheduling team will review your information and follow up by phone regarding availability, provider fit, insurance, and next steps.

No. Toledo Counseling & Mental Health is not able to accommodate walk-ins. An appointment is required for all services, including counseling, psychiatry, medication management, and telehealth. If you need to speak with support staff, please call 419-318-8533.

Yes. If you already know which therapist or psychiatry provider you would like to see, you may select that provider on the appointment request form. Provider availability, insurance participation, service type, age range, and clinical fit may affect scheduling.

You may select “No Provider Preference” on the form. Our scheduling team can help identify an appropriate provider based on your needs, insurance, location preference, and availability.

Yes. You may indicate that you are interested in counseling, psychiatry, medication management, or more than one service. Our team can help determine the appropriate next step.

Yes. Telehealth appointments may be available for clients located in Ohio when clinically appropriate. Availability depends on provider fit, service type, scheduling, and clinical needs.

You may choose the Toledo office, Sylvania office, telehealth, or no preference. Our scheduling team can help determine the most appropriate option based on your needs and provider availability.

Toledo Counseling & Mental Health participates with many major insurance plans. Insurance participation can vary by provider, plan, service type, and appointment needs. At this time, psychiatry services are generally available for commercial insurance plans and private pay only, not Medicaid or Medicare plans. Our team will review insurance information during the scheduling process.

Our scheduling team follows up by telephone after reviewing appointment requests. Please make sure the phone number you provide is accurate and that your voicemail is able to receive messages.

No. This form is not monitored for emergencies. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.

Crisis & Emergency Information

This form is not monitored for emergencies. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency department.

If you are experiencing thoughts of suicide or need immediate support, call or text 988 to reach the Suicide & Crisis Lifeline.