Terms of Use

Last Updated: August 5, 2026

These Terms of Use govern your use of the website www.toledocmh.com, operated by Toledo Counseling & Mental Health, LLC, doing business as Toledo Counseling & Mental Health.

By using this website, you agree to these Terms of Use. If you do not agree, do not use this website.

Practice Information

Toledo Counseling & Mental Health, LLC
DBA: Toledo Counseling & Mental Health
Website: www.toledocmh.com
Phone: 419-318-8533
Fax: 888-337-1307
Email: info@toledocmh.com

Toledo Office and Mailing Address:
3454 Oak Alley Court, Suite 504
Toledo, OH 43606

Sylvania Office:
4169 N Holland Sylvania Rd, Suite 203
Toledo, OH 43623

Website Content Is Educational Only

The information on this website is provided for general educational and informational purposes only. Website content is not medical advice, psychiatric advice, psychological advice, diagnosis, therapy, counseling, treatment, or a substitute for care from a qualified health professional.

You should not rely on website content to make decisions about your mental health, medication, diagnosis, treatment, safety, or emergency care. For personal clinical guidance, contact a qualified healthcare provider.

No Emergency Services

This website is not intended for emergencies or crisis situations. Toledo Counseling & Mental Health is not an emergency facility, and the website is not monitored 24 hours a day, 7 days a week.

If you are experiencing a medical emergency, psychiatric emergency, or immediate safety concern, call 911 or go to the nearest emergency room.

If you are experiencing a mental health crisis or suicidal thoughts, call or text 988 for the Suicide & Crisis Lifeline.

No Provider-Patient Relationship From Website Use

Using this website, reading content, submitting a contact form, sending an email, calling the office, or requesting an appointment does not create a provider-patient relationship with Toledo Counseling & Mental Health or any clinician listed on the website.

A provider-patient relationship is established only after appropriate intake, consent, clinical review, scheduling, and acceptance by the practice or provider.

Appointment Requests

Submitting a contact or appointment request form does not guarantee that you will receive services, does not guarantee provider availability, and does not confirm an appointment. Appointments are not confirmed until you are contacted by staff and scheduling is completed.

We may decline, redirect, or recommend alternative care when a requested service is not appropriate, available, clinically indicated, or within the scope of our practice.

Provider Availability

Provider availability, schedules, services, specialties, accepted insurance plans, age ranges, telehealth options, and office locations may change at any time. Information listed on the website should not be treated as a guarantee that a specific provider is accepting new clients or available for a specific service, appointment type, location, or insurance plan.

Insurance and Payment Information

Insurance information on this website is provided for general informational purposes only. Insurance participation, network status, plan rules, coverage, copays, deductibles, authorization requirements, and benefits can change.

Listing an insurance plan on the website is not a guarantee of coverage, payment, network participation, eligibility, or reimbursement. You are responsible for verifying your insurance benefits, coverage, copays, deductibles, and authorization requirements directly with your insurance plan.

Website Contact Forms and Email

The website contact form and general email address are intended for non-emergency administrative communication and appointment-related inquiries. Do not use the website, contact form, or email for emergencies, urgent clinical concerns, crisis needs, or highly sensitive information that is not necessary for an initial inquiry.

Because electronic communication may have privacy and security limitations, use discretion when submitting information online. Information submitted through the website may be used for administrative intake, scheduling, insurance review, and related purposes as described in our Privacy Policy and HIPAA Notice of Privacy Practices.

Patient Portal and Third-Party Services

Toledo Counseling & Mental Health may use SimplePractice for patient portal functions, intake-related processes, telehealth, clinical documentation, payment processing through Stripe, and other practice operations. Prescribers may use MD Toolbox internally for e-prescribing and prescription-related purposes.

Third-party platforms may have their own terms, privacy policies, and security practices. You are responsible for reviewing those terms when using third-party platforms.

Intellectual Property

All website content, including text, graphics, images, layout, design elements, logos, service descriptions, blog content, page structure, and other materials, is owned by or licensed to Toledo Counseling & Mental Health unless otherwise stated.

You may view and use the website for personal, noncommercial purposes only. You may not copy, reproduce, republish, distribute, modify, scrape, sell, transmit, create derivative works from, or exploit website content without written permission from Toledo Counseling & Mental Health.

Prohibited Uses

You agree not to misuse the website. Prohibited uses include, but are not limited to:

Attempting to gain unauthorized access to the website, server, forms, systems, accounts, or data
Scraping, crawling, harvesting, copying, or extracting website content without permission
Using automated tools, bots, scripts, or similar methods to access, copy, overload, or interfere with the website
Submitting false, misleading, fraudulent, defamatory, abusive, threatening, or unlawful information
Attempting to disrupt, damage, disable, or impair website functionality
Uploading or transmitting malware, malicious code, spam, or harmful content
Using the website to harass staff, clinicians, clients, or third parties
Impersonating another person or misrepresenting your identity or authority
Using website content for competitive, commercial, or unauthorized purposes
Violating applicable laws, regulations, professional rules, or third-party rights

Toledo Counseling & Mental Health reserves the right to restrict or block access, preserve evidence, report misconduct, and pursue legal remedies for misuse of the website.

Accuracy of Information

We make reasonable efforts to keep website information accurate and current, but we do not guarantee that all information is complete, current, error-free, or suitable for your particular needs. Website content may be changed, updated, or removed at any time without notice.

Links to Other Websites

This website may contain links to third-party websites, tools, portals, maps, videos, or resources. These links are provided for convenience only. Toledo Counseling & Mental Health does not control and is not responsible for third-party websites, content, privacy practices, security practices, or terms of use.

Limitation of Liability

To the fullest extent permitted by law, Toledo Counseling & Mental Health, its owners, clinicians, employees, contractors, trainees, supervisors, affiliates, and representatives are not liable for damages arising from or related to your use of the website, reliance on website content, inability to access the website, third-party links, technical issues, unauthorized access, or information submitted through the website.

No Warranties

This website is provided on an “as is” and “as available” basis. Toledo Counseling & Mental Health makes no warranties, express or implied, regarding website availability, accuracy, completeness, security, reliability, or fitness for a particular purpose.

Privacy

Your use of this website is also governed by our Privacy Policy and, where applicable, our HIPAA Notice of Privacy Practices.

Changes to These Terms

We may update these Terms of Use at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles.

Contact

For questions about these Terms of Use, contact:

Toledo Counseling & Mental Health
3454 Oak Alley Court, Suite 504
Toledo, OH 43606
Phone: 419-318-8533
Fax: 888-337-1307
Email: info@toledocmh.com